RACE FAQs

Team Creation

Q: How do I create a team?

 

A: To Create a Team: Click on “Registration”.  As the Team Capitan select your race, put in your personal information and choose Team Captain from the drop-down menu “Role Type”.

 

Once you have completed your registration by clicking Place Order on the final registration page, please check your email.  You will be sent an email with a random password that enables you to establish your team and access your team pledge page.  The team pledge page was automatically created by our system and is also your personal page.  When your team members receive personal pledges on their pages these will automatically bolster your team page.

 

Once logged in you can personalize your team pledge page.  To do this, sign into your account at Log In or by clicking Here.  Please know that after logging in you are also able to personalize your password.

Profile/Team Photo

Q: How do I add a picture to my Profile?

 

A: To add a personal photo to your profile you must upload it during the Registration process.  If your image did not upload, please email Brooks at bsmith@wpshc.com with the following information:

  • First and Last Name
  • Attach the photo you want uploaded

 

Q: How do I add a picture to my Team Page?

 

A: As a team captain, when you create your team you will be given the option to upload your own photo.  If your image does not upload, please email Brooks at bsmith@wpshc.com with the following information:

  • First and Last Name
  • Team Name
  • Attach the photo you want uploaded

Joining a Team

Q: How do I join a team?

 

A: To see a list of all created teams, click here. From here, you can select a team to view or join. To join a team, simply click the “Join Team” button located on the team, or within the team’s profile page.

Registration

Q: How do I register?

 

A: To register, you can click here to begin the process. Once you have filled out the form and payment details, submit your registration.  You will receive an email with a password.  Using your Username / Password you can Log In or click here.  Once logged in you can customize your pledge page.  Please know that after logging in you are also able to personalize your password.

Sharing Pledge Page

Q: How do I share my profile page for sponsorship?

 

A: There is a button on you pledge page to easily share it.   Bolster your pledges on Facebook!  Both your visitors and you yourself can use this button to share your page, ultimately generating pledges on Facebook.

Password Recovery

Q: I’ve forgotten my password, how can I recover it?

 

A: If you have forgotten your password click on “Forgot Password?” on the login page.  Enter your username/email in the field provided.  When you click “Submit” your password will be reset to a temporary password and emailed to you.  You will be required to use the temporary password in the email to login.  Once you have logged in you can update your password through “Edit Profile”.

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